BackOffice is a web-based software-as-a-service platform designed to help membership organizations manage member information, chapters, historical records, and recognition programs in one place. The service includes website hosting, essential features and reports, data backups and security, platform technical support, and ongoing software upgrades and new functionality. Your organization maintains full control of its information: you can download your data, web pages, and images at any time. By using BackOffice, organizations can reduce administrative workload and costs, improve data accuracy, and communicate with members more effectively.
The platform can work with the design of your current website or as the foundation for a brand-new design. If you have a look you want to keep, we can move your existing layouts and branding onto the platform as we migrate your data into BackOffice's database. If you’re starting from scratch, we can use your theme on BackOffice in a fresh approach. Either way, you have a cohesive experience for your members with the look you prefer and the services you need.
Core Components
BackOffice is built upon a set of essential services that work together to support your organization. Information flows from your officers and members through the services onto your webpages to provide the public and your community with the information you provide on your offerings, events, organization, and history in real time. Together, the core components create a stable and unified behavior that allows your website to work consistently in a way that appeals to users and requires little-to-no support from your technical staff. You will see additional services on the platform over time as it continues to grow.
For Members
Change of Address FormContact Form *
Document Repository
Event Calendar *
History of Offices/Awards *
Major Awards Given *
Member Locations Map *
Member Lookup
New Member Process *
Password Reset
Roster of Officers /Committees *
For Chapters
Chapter Roster & SpreadsheetGroup Email
Address Updates
Medals & Award Reference
Chapter Reports
History of Awards & Officers
Roster of State Committee Members
Roster of Officers of All Chapters
Online Reports
For State Societies
Chapter Rosters & SpreadsheetsEvent Calendar Listing
Member Data Management
Awards & Medals Management
Chapter Data Management
Ancestor Data Management
Data and Website Downloads
Member Password Reset
Account Provisioning/Removal
Online Reports
Society-Specific Content
Atop the core services, customers add their material to the site on topics they choose. Customers log on to the site to add pages, text and images to stands alone with the automation of the platform. These additions become part of the site for all to view and comment. This open approach allows your site to grow the presence of your capabilities, interests, and expertise.
- Home Page
- About us
- Board of Managers
- Color Guard Units
- Event Calendar
- Grants/Philanthropy
- Ladies Auxiliary
- Library of Documents
- Links to Patriotic/historical resources
- Genealogy and Family Research
- Local history/articles
- Membership process & aids
- Overview of Chapters
- Patriotic Activities
- Recognitions for Veterans and First Responders
- Reporting needs
- Research Resources
- Sites & Celebration
- Yearly activities
- Youth Awards & Programs
Third-party Components
We integrate third-party components regularly into the platform to meet specific need of our customers. Once you select your third-party component, we configure it and test the connection to ensure it runs as expected within the overall system. We monitor and updates are handled according to the third party’s guidelines. It is a straightforward process that allows external tools and services to work alongside existing features.
- Shopping Cart: Such as WooCommerce, Ecwid, Zeffy, Darma, Light Speed, Shopify, PayPal, Open Cart.
- Online Document Repository: Such as Box, SharePoint, Dropbox.
- PBX: Central phone number that connects to remote phone numbers as if you called them directly.
- Group Email Services: Such as MailChimp, ZeptoMail, Zoho Campaigns, Kit, SendGrid, MailGun.